About the Splat! Show and Help
Q: I have just placed an order for one of your Splat! Show videos, what happens next?
A: If you have just completed an order then you can expect to hear from us very soon. All orders are processed manually. This is to ensure that our systems are not compromised by fraudsters who try to play the system. We only sell downloads on our site, so your download will be emailed to the PayPal email address you provided. If you are still waiting for your order after 24 hours then please drop us an email.
Q: How do I play my videos?
A: Most of our videos are encoded into two formats. Our earlier videos, say from the early seasons, are encoded using Windows Media format. These videos will play on any PC or Mac. In our newer videos we provide two formats, a Windows Media format and a MP4 file that provides high resolution video. Again these can be played on PCs and Macs. The advantage of the MP4 files is that can be played on many Ipods and Iphones. If you are having trouble playing any of our videos, please contact us via email.
Q: I downloaded my videos but I have since lost them. Can I re-download them?
A: Yes you can, as long as you have the order email. We cannot re-send you the download email.
Q: Can I share and repost the videos I downloaded?
A: No! Reposting the videos you download from us will have a serious negative impact on our ability to keep the site running and produce new material. We kindly ask you do not post any of our material on other websites, on YouTube for example and that you don’t share any of your files.
Copyright P A W Media UK. All rights reserved. Email SplatHQ@gmail for enquires.